You get:
Value in numbers
How does this work?
How to use this?
-
For more accurate identification of target audience.
Ask specific questions of your clients, in order to get an accurate portrait of them. Often, what we think of our clients and their motivators are radically different from the reality. Rarely does this help the business. As the saying goes, "Forewarned is forearmed" :)
-
To understand product nomenclature, price development and user experience.
A slight adjustment to the price or change to the interface can help you significantly increase your revenue by increasing conversion and having happy, and thus more loyal customers.
-
To identify your brand advocates.
Your clients can be of great service to you, if you know how to communicate with them. Going by what they actually write about you, find those who can support your campaign, try your new product and give you feedback or notify you of errors. It is a highly valuable resource, which cannot be bought!
-
For work with negatives.
It is so unpleasant to read negativity about yourself :(
Yet so useful :)
It is far worse, if your clients are sharing about your failures, perceived or real, to their friends.
It is one of the best tactics: if the negative feedback is unjust - your client needs to express themselves and often you will be able to redirect them to a positive trek. If the negative feedback is just - you can compare the longterm losses from it and compare them to the cost of fixing the situation. It is an unbelievably useful knowledge for decision making. -
Мы скоро свяжемся с вами.
+ scenarios to fit your needs
Why choose us
-
-
Higher speed and involvement
Using our tool to receive feedback you will spend 3-4 times less time vs traditional feedback collection methods. Since the information is collected automatically, there is no paper questionare delays - you get the information nearly instanteneously. The first aggregate results become available in the course of a few days after campaign launch. Due to us using a discount or a bonus to motivate the customer to leave feedback (rewarding for both negative and positive feedback, so as to not influence the feedback), more people agree to the offer and the task is completed even faster and more accurately.
-
Cheaper
Using online technologies during surveys significantly reduces the study expenses due to the abscense of need for additional human resources and material production. The answers are parsed automatically and the results are always available online.
-
Все форматы
Отзывы в 1 клик, текст, фото и видео. Такой пользовательский контент обязателен к использованию в ваших соцсетях! Видео — особенно ценно: сразу готово к публикации в YouTube. Все отзывы собираются и становятся доступны для модерации и публикации в режиме онлайн.
-
Fuller and more accurate
The chance of an error during our online surveys is significantly reduced, since responders enter the information directly into the system. It can be exported in any needed format and analysed at any time.
-
-
-
Easy for customers to understand and use
Our survey looks like an organic part of your site. It delicately interacts with the client and does not ask questions of those not ready to give and answer. Most customers prefer to answer the questions online vs over the phone - it is quicker and requires far less emotional concentration.
-
BitRewards tools work together and address a number of goals
Our tools work for you, complimenting each other and solving a myriad of problems from a centralized «location» for settings and analysis.
Motivational systems, Referral mechanisms, gift cards and a multitude of automations and scenarios work together to increase activity of your existing customers, attract new customers and increase sales.
-
Ability to perform deep brand specific customization
Is your website a work of art? We can be a part of it!
Our widgets do not detract, but rather add to your store. Customize the settings in your personal cabinet or send your custom requests to our manager and we'll be able to offer ideas on how to organically integrate our effective motivational tools, while maintaining the convenience and navigational speed of your website. -
Convenient user interface
Your customers need to be satisfied with the interface.
With BitRewards, if you offer something to your customers, there is no ambiguity on their part regarding what is being offered, how to use the offer, and everything works perfectly.
BitRewards pays special attention to the tool's esthetics — they always appear beautiful and professional.
-
-
-
Analytics and customer's behavioral history
We make all of the BitRewards tool and customer actions data available in a convenient format.
BitRewards also facilitates Google Analytics data monitoring right out of your personal cabinet. You will not need to separately setup the system to analyze the effectiveness of your BitRewards tools.
-
BitRewards functions without any need for coding on your behalf
The setup of both design and tool functionality can be performed without a need to learn an editor or any knowledge of HTML.
We guarantee that the widgets will appear equally well on all types of devices and will match well with your signature style. -
Role assignment within each BitRewards account
One account for all of BitRewards platform users within your company.
Master level - access to all functions. Manager level - ability to browse history, accept issued gift, promo cards and bonuses, create «Register» level subaccounts and points of sale.
-
The setup of both design and tool functionality can be performed without a need to learn an editor or any knowledge of HTML. We guarantee that the widgets will appear equally well on all types of devices and will match well with your signature style.
Graphic and text content can be changed in mere seconds.
-
-
-
Monthly BitRewards report: monitor the value of your marketing channels
Accurately gauge effectiveness of all of your web actions (marketing campaigns through your website or social networks, email campaigns and context adds, etc) using relevant and easy to understand reports.
-
Transaction security
We particularly focus on transaction security and have developed a specialized card redemption technology.
Issuance and redemption of gift and promo cards is absolutely safe for your business due to our technology eliminating ability to compromise card's primary attributes both online and in retail points of sale. -
Targeting and personalization
Such companies like Amazon.com use personalizations to increase profits. BitRewards offers you the same personalization capabilities: demographics, geographics, platforms, channels, social networks, time.
Analytical data and customer action information is available to be viewed and downloaded in your personal cabinet or as a realtime stream to be used within different CRM systems. The better you know your client, the more accurately you are able to fulfill their demands, the better value you represent to them. In reality this means that you create a more accurate offer for your target audience and in return gain more loyal customers.
For many companies it is often the case that a customer that only purchased once is of little interest - often the associated costs to attract that new customer are high. Focus on creating repeat/loyal customers. -
Asyncronous code, which does not slow down your website
Our technical team setup infrastructure in three different countries to ensure stable, secure and fast service operation.
We also follow asynchronous coding approach which guarantees that your website will never be slowed down by BitRewards. Your site's code loads parallel to BitRewards processes (timeout settings are adjustable)
-
-
-
Excellent support regarding all issues!
With BitRewards you immediately gain motivational marketing usability experience for your webstore, including:
- Access to designers and copywriters
24/7 client support
Gift card service development
You get our expertise for free, but it is the most valuable what we're able to give you.
-
Best practices
Visual and easy to understand directions on the use of main functionality.
Your store specific setup using your industry's best practices. -
Simplicity and Effectiveness
BitRewards preaches the «essentialism» principle. It does not imply any limitations — on the contrary, decision making is simplified using that approach. We will offer options of working with your website that you will like and will be highly effective, while taking up minimum of your time after initial setup.
-
Smart viewing setup! Показы нужным людям в нужный момент
-
![]()
When you click the link in the email
You place in his letters and mailing lists link on the widget
-
Recommended
![]()
For example:You add in a letter in which, thanks to the successful delivered and paid-up order, a link by clicking on which the user can immediately see the target widget
-
-
![]()
Nth days after order
Show widget is only a potential repeat buyers
-
Recommended
![]()
For example:For those people who have made a purchase in the amount of not less than $25, since this purchase took place at least 14 days and a repeat visit has a duration of at least 30 seconds
-
-
![]()
When leaving the site
Ability to filter by time on site, total and product in the cart
![]()
For example:Offer a discount of $5 for the purchase of $25 people who leave the site by reviewing the products for at least the amount of not less than $50
-
![]()
After completing Nth purchase
Ability to filter by the value of previous orders
![]()
For example:Offer every customer, who already made at least 3 purchases, a 10% loyalty discount when making a new purchase in excess of $500
-
![]()
Only for specific devices
Select what devices will show the widgets - mobile or desktop
![]()
For example:Show the email collection widget, that offers a $5 discount on purchases in excess of $75, to all visitors using mobile devices with a Google AdWords marker.
-
![]()
When coming from a specific place
Ability to select cities and countries for which the widgets will be displayed
![]()
For example:Offer a $10 discounts on a purchase in excess of $100, only visitors from New York, US, that spent at least 3 minutes on the site, but did not add anything to the cart.
-
![]()
At a specific time of day
Ability to show the tools only during specific hours or days
![]()
For example:Offer a special nightly 10% discount on purchases in excess of $150 to visitors that entered between 04:00:00 and 06:00:00 UTC
-
![]()
For specific source
Filter using UTM markers and the source
![]()
For example:For all visitors, that entered with utm_campaign = adwords_513, increase min receipt from $50 to $80
-
![]()
Duration of stay on the website
Ability to filter by amount and type of viewed product
![]()
For example:Offer everyone, who spent at least 90 seconds on your website and viewed at least 1 product with the value of at least $150, a $10 discount if the purchase amount exceedes $200.
-
![]()
When adding to the cart
Ability to filter by amount and product in the cart
![]()
For example:Offer a $15 discount when the purchase amount exceedes $300, after the customer adds items to the cart in excess of $150
-
![]()
When clicking a specific element of the page
Any element of your website could trigger BitRewards tools
![]()
For example:You can place a button on each product «Gift online» page, which will open the appropriate tool BitRewards.
-
![]()
After viewing N of product
Ability to filter by value of viewed product
![]()
For example:Offer everyone, who viewed at least 3 items and is trying to leave the site without a purchase a $10 discount if a purchae amount exceedes $120.
-
![]()
On banner click
Banner - is a neat, unobtrusive popup on the side of the webpage
![]()
For example:Set in the lower right corner of the site, our orange ribbon with the tagline «Get 50 dollars!». You can customize the text, color, and location of the ribbon.
-
![]()
Facebook group
BitRewards addon is placed right into your Facebook group
![]()
For example:The button «Subscribe and receive a discount of $50!» In your group in Facebook, which offers built-in social network Invite-widget.
-
![]()
When you reach the basket amount
You can filter the composition of the basket and the time on the site.
![]()
For example:Suggest re customers Add to cart items in the amount of not less than $10, $25 discount when buying from $50.
-
![]()
After the order is placed
Ability to filter by amount and product in the cart
![]()
For example:Offer a $5 discount to the customer's friends on social media.
-
![]()
When starting to complete the purchase
Ability to filter by amount and product in the cart
![]()
For example:Offer a $20 discount when the order is increased by 50%, to the customers within a specific zip code.
-
![]()
At a certain page
You decide what page and under what conditions show BitRewards tool
![]()
For example:You create a 2 on its website the new page - "Reviews" and " Loyalty Program " and to put the appropriate tools BitRewards as embedded blocks
FAQ
-
-
- How do you determine whom to show the survey?
-
We display the survey only to the warm and "activated" clients: i.e. that are not on your site for the first time, that are interested in some product, or whose behavior on the site displays practical interest. It is done in order not to irritate all of the users, but receive feedback only from your target audience.
See specific display trigger settings here.
-
- Will I receive any data in the process of using BitRewards tools?
-
Of course! With us you'll expand the knowledge of your customers and their leanings!
We make all of the information regarding BitRewards tools and customers' behavior history automatically available in an easy to use format. Also, BitRewards gives the ability to monitor Google Analytics data straight from personal cabinet. You will not need to separately setup the system to be able to analyze the effectiveness of your BitRewards tools.
Google Analytics gives the ability to track the number of visits and track real time trends. Every gift or promo card sent by your customers using any of our tools is tracked in a comprehensive database accessible in your personal cabinet. You'll be able to evaluate the effectiveness of BitRewards tools and marketing channels used to disseminate the cards and tweak them further using that information. All of the Google Analytics data about your electronic gift or promo cards is collected in a centralized location.
-
Analytical report
-
Cool team and support from the guys we got a lot of smart tips What’s really cool — they understand what your site is supposed to do, and offer complete solutions with gift cards, which are embedded in the logic of the store.
Andrew Kubasov : IT Lead, “Hautelet”![Survey widget]( "Survey widget")
-
BitRewards is a wicked set of tools! I love the different ways you can customize their widgets — they work for every possible occasion. And the integration was as simple as you can imagine — just a click of a button in our CMS’s app store. And eGift cards sales module is a total kick.
Sergey Perelygin : Founder, Bukvaland.com![Survey widget]( "Survey widget")
-
Motivating tricks for the customers are a
must-have for an efficient ecommerce website. Lots of businesses, however, don't understand how the users behave and mess up their checkout process with annoying widgets. We reached the conversion growth of up to 30% with BitRewards smart and delicate incentives, and integration was a cakewalk.Dan Tsaruk : СЕО, MR JONES![Survey widget]( "Survey widget")
-
We use all that is in BitRewards to work with a basket. Instruments tuned finely enough, and we like that we do not give discounts, where it is not necessary. At the same discount in the form of a gift card — it is something new. Even not very interested users of our website take gift cards and use them immediately or later. We are also contact details of such users receive.
Gleb Kuznetsov : Head of E-commerce, “Piter” books and e-books publisher![Survey widget]( "Survey widget")
-
The cycle of a shopper’s behaviour often times is rather complex. It looks like this: browse the site — leave — research — check competitor — think — consult with spouse or friends — buy. With BitRewards tools we can manage our users better.
Natalia Abramova : Founder, “Pavlinia” online fashion boutique![Survey widget]( "Survey widget")
-
BitRewards provides a tool for social networks, which did not exist before. Do you think if you had congratulated all of its subscribers to Facebook happy birthday for three years. Would become you more customers? It would be a cumulative effect. After four years you It would be a thousand more loyal customers.
Valentina Kosykh, CMO : Chief Marketing Officer, "Pleasure Territory" wineries network![Survey widget]( "Survey widget")
